SupplierGATEWAY® regards the privacy and security of user information as a
critical component of the service that we offer to our users. The following
information explains our information gathering and dissemination practices.
Registration: You may be required to register in
order to be granted access to certain services and/or products at this web
site. At the time of registration, you may be prompted by one of our online
forms to provide certain personal information to us, including your name,
company name, and email address ("Registration Data"). Note: Information is not
intentionally collected from anyone under the age of 13.
Registration Data: The information we collect is used to enhance your visit to the site,
for internal tracking and site improvement purposes, to enable us to contact
you, and to process your transactions you enter into on our site. You may
choose to stop receiving future communications from us. Please see the Opt-Out
and Discontinue Sections below.
User Data Access: Users have access via
authenticated ID & Password which enables them to gain access and update
information in their respective profiles.
Cookies: Cookies are pieces of information that a
web site transfers to your computer's hard disk for record-keeping purposes. Cookies in and of themselves
do not personally identify users, although they do identify a user's computer. Most browsers are
initially set up to accept cookies.
IP Addresses: IP addresses are used
by your computer every time you are connected to the Internet. Your IP address
is a number that is used by computers on the network to identify your computer.
IP addresses are automatically collected by our web server as part of demographic
and profile data known as "traffic data" so that data (such as the Web pages
you request) can be sent to you. SupplierGATEWAY® will not use your IP address
to attempt to identify your personal information.
Sharing of Information: In
order to facilitate interaction among SupplierGATEWAY® users our service may
allow you to
access certain information about other users in SupplierGATEWAY®. By entering
under no circumstances, except as defined in this section, can you disclose personally
identifiable information about another user to any third party without SupplierGATEWAY®'s consent
and the consent of such other user after adequate prior
written notice provided to such user. SupplierGATEWAY® does not sell or
rent any personally identifiable information to third parties. Note that law enforcement
personnel are given different rights with respect to the information they
Security: Information collected by SupplierGATEWAY®
is stored in secure operating environments that are not available to the
public. All of our employees and contractors are dedicated to maintaining and
upholding your privacy and security and are aware of our privacy and security policies.
Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As
a result, while we strive to protect your personal information within our
systems, SupplierGATEWAY® cannot ensure or warrant the security of any information you transmit
to us, and you do so at your own risk.
Retention of Information: SupplierGATEWAY® keeps
users' information for a minimum of 3 years and no more than 5
Other Web Sites and Links: This web
site contains links to other web sites, and our partners and affiliates may
also have links on this web site and/or provide links to this web site. Please
note that the privacy practices of those other web sites and of our partners
for the privacy practices or the content of such web sites, partners, or affiliates.
You should be careful to review any privacy policies of such web sites, partners,
Opt-Out and Discontinue: Subscribers may elect to op-out and to discontinue receiving future
communications from us through making the appropriate changes to your personal
subscriber account at this web site. In addition, you may elect to avoid future
communications from SupplierGATEWAY® by sending us an email email@example.com
indicating your Username and E-mail address and requesting to opt-out and
discontinue future communications. Notwithstanding the forgoing, even if you
have opted-out, under urgent circumstances we reserve the right to send you
information about the service or your account, but we will not send you unsolicited
communications regarding any general information regarding this web site or
commercial offers or advertisements if you have opted out or discontinued
Dispute Resolution: Customer's with a dispute may
contact our support team at https://suppliergateway.zendesk.com/home,
SupplierGATEWAY® support console or telephone as detailed below in "Contact
Us". Disputes that cannot be resolved by first level customer support are
escalated to the Manager of Customer Service. Any disputes that cannot be
resolved at the Customer Service Manager level are then escalated to the Vice
President of Operations. If a dispute cannot be resolved in house then such
disputes shall be subject to binding arbitration, pursuant to the then current
Commercial Rules of the America Arbitration Association. Arbitration will take
place in Santa Ana, CA and the arbitrator or arbitrators shall be
required to have expertise in computer & software related
Contact Us: If you have any questions
with our web site, please contact us at:
601. N. Parkcenter Drive
Santa Ana, CA 92705
at any time.